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Nautilus Sonesta Miami Beach

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4.0/5

2571 Reseñas en Google

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Aumento de puntos

Boutique

Uso de trabajo

Acogedor

Lujo

The hotel offers outdoor dining, with an abundance of plant life around the tables for four.

Escritorio en habitación

Acceso a la piscina

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Escritorio en habitación

Acceso a la piscina

Embárcate en una lujosa estadía de un día en Nautilus Sonesta Miami Beach. Ubicado en la vibrante South Beach, este hotel frente al mar cerca de Ocean Drive te invita a un mundo de comodidad y placer. Disfruta de cabañas en la playa, bar junto a la piscina y tumbonas para un retiro perfecto. Sumérgete en la aventura con kayak y esnórquel en las cercanías. Relájate con los servicios de spa o saborea los ingredientes más frescos de la cocina en Nautilus Cabana Club. Mantente conectado con wifi gratis en la habitación y explora la zona comercial de Collins Avenue. Con servicio de valet parking, gimnasio abierto las 24 horas y piscina climatizada, tu pase de un día promete una combinación de relajación y emoción junto al océano.

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Descripción general

Comodidades

Ubicación

Reseñas

Lo sentimos pero no hay disponibilidad para 9 noviembre 2024 . Por favor elija una propiedad o fecha diferente.

Nota para saber

Tarifa de estacionamiento: 49 USD + impuestos

Descripción general

Servicios de la propiedad

Acceso a la playa

Acceso: Silla ruedas

Acepta efectivo

Acepta mascotas

Aire acondicionado

Alberca climatizada

Alberca exterior

Alberca: Camastros

Alberca: Toallas

Alimentos y bebidas

Baño privado

Bar

Botellas de agua

Cafetería

Cerveza y Vino

Conserjería

Desayuno disponible

Digital y moderno

Equipo de gimnasio

Escritorio de trabajo

Estac. Valet

Estacionamento

Gimnasio

Gimnasio: Elíptico

Impresoras

Información

Luz natural

No fumador

Recepción 24h

Renta de bicicletas

Restaurante

Servicio de cuarto

Silla oficina

Sillas en el lobby

Spa

Spa: Bienestar

Spa: Tratamientos

Tintorería

Trastero

Venta boletos

Ventanas grandes

Vestuario

Wifi

Ubicación

1825 Collins Avenue, Miami Beach, FL, 33139, United States

Reseñas

4.0

de Google | 2571 reseñas

Comentarios de usos diurnos

Rich

April 2024

The Nautilus Hotel is beautiful and has a very nice beach area. However, their customer se...

The Nautilus Hotel is beautiful and has a very nice beach area. However, their customer service was terrible. When I arrived at 11 (for an 11 check-in), a lady working the desk rudely interrupted the man checking us in and said there were no day rooms and I could have a refund if I’d like, with no explanation, no apology, and no other options. When I told her that I booked (and paid for) this room well in advance as my flight was not until nighttime she said there was nothing she could do as housekeeping said there are no rooms and she walked away. I continued to explain that we had nowhere else to go and already paid for a room. Eventually a manager came over and assigned us a different room, again with no apologies, cutting into our only 6 hour stay with them. The second elevator was broken so there were long lines for the only working elevator at all times to get to and from your room. When we went to the beach to use the loungers (reservation said all hotel amenities included), they had no record of us at the hotel and it took even more of our time to convince them to allow us to use the loungers. The beach loungers did not include the umbrella which was unfortunate as the other hotels we stayed at nearby included both. And to end our stay on a sour note, when we went back to our room to shower and change (one hour before our check-out time), the keys no longer worked and it took two employees to get us back into our room with the only explanation being “we were supposed to check out that morning” although we only checked in that morning and check-out wasn’t until 5 p.m. Again, not one apology for so much of our trip being wasted. The only reason for two stars is that the hotel was very nice, the management not so much.

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