What our Guests Say
Here's a snippet of what guests say about
booking day passes on HotelsByDay
January 2025
The Marriott South at Houston Hobby airport was wonderful. I prepaid for my room when making this reservation. When I checked in and when I checked out I was charged for the room and each time I had to return to the front desk to get this matter resolved.
January 2025
room was clean,good staff at its close to airport.
January 2025
All good, I chose it because it is very close to the airport, however they have the WORST shuttle service, extremely slow. Advertising says that it is between 20-30 minutes. Not true, you wait up to 1 hour, and they have only one bus. You will see shuttle for others hotels like 3 or 4 times while you wait for yours. I saw 5 times the shuttle for Hyatt Centric while waiting for mine (and both hotels are next to each other)
January 2025
Room was nice, quiet, the building is historic but the room was big and airy, well kept.
January 2025
Compact, clean room and bathroom in a good location at a great price. Nice staff.
January 2025
Good location Great amenities Quiet and great staff
January 2025
My husband and I had a fun and relaxing day date. Ease of booking on the website here and also ease of check in at the hotel. They had our reservation and room was ready within minutes. Room was great and room service breakfast was delicious. I highly recommend this service and hotel for day use.
January 2025
This hotel harassed me and my partner when we left. They forced us into the cold and the snow as we were waiting for our ride because we were no longer "guests." Then the hotel refused to take any responsibility for its actions.
January 2025
Fantastic staff, excellent clean rooms, perfect for workday away from the hospital!
January 2025
Friendly staff, the room was clean and the check in process was very easy.
January 2025
Excellent stopover after cruise -late flight. Room very nice with airport shuttle. Would certainly use service again.
January 2025
My stay at this hotel was truly exceptional, and the service I received made all the difference. The front desk representative, whose name I believe was Paul (though I could be mistaken), went above and beyond to ensure I felt genuinely welcomed during my short visit. His attentiveness, professionalism, and friendly demeanor were second to none. It was clear that he takes great pride in creating a positive experience for guests, which made my stay even more memorable. The hotel itself was clean, comfortable, and well-maintained, making it a perfect retreat during a busy holiday like Martin Luther King Jr. Day. Despite the holiday rush, the staff handled everything with efficiency and care, always greeting guests with a smile and making sure everyone’s needs were met. From the smooth check-in process to the helpful recommendations for local spots, every interaction reflected a commitment to outstanding service. I left feeling impressed not only with the accommodations but also with the warm and welcoming atmosphere the staff worked hard to provide. I would absolutely recommend this hotel to anyone looking for a seamless and pleasant experience. Thank you to Paul and the rest of the team for making my stay so enjoyable!
January 2025
The Hotel was close to the airport. Spacious room. Clean. Bed very comfortable. But the shuttle service is not good. Incoming we waited 30 minutes, outgoing even close to one hour. The information says that the shuttels come every 20 to 25 minutes. Thats not true. Another minus is the almost non-existent restaurant or cafe. Only few hours a day open, a tiny Starbucks exists.
January 2025
The rooms are fairly clean and modern, but have broken items and some visible damage not prepared. The staff is friendly but often very slow to respond. For the price it is a great day use option but we don’t really have any other options in the Cleveland area to compare it to. I believe there is one other property but it is within a few miles of this one.
January 2025
friendly and very nice reception, room was spacious and a fantastic the bed, lunch at restaurant very good! shuttlebus to airport booked because we wanted to go easy and relax into our flight to amsterdam which was in the evening. this hotel was the best!
January 2025
Hotel reception smells nice, albeit strong, and staff is always welcoming and kind. My partner and I regularly book rooms here to work/relax in a private environment. Rooms are great, but it seems like the older beds go in these rooms as it’s assumed they won’t be used. Room amenities are fantastic. All around would recommend. Wish there were more mid-county options by Sonesta with a similar price point.
January 2025
Great room, big comfy bed, great shower, great pool and jacuzzi.
January 2025
Very friendly staff good clean room will be happy to go back again
January 2025
Excellent service.,Easy app. Will do again on return trip
January 2025
The hotel urgently needs an investment in quality. There is only one staff member at the reception, the room key card doesn’t work, the Wi-Fi is also down, there’s no lunch available in the restaurant, etc. etc. It’s a shame.
January 2025
The hotel was very comfortable and very clean. The staff was wonderful. I love the layout of the room. Very comfortable and quiet.
January 2025
We got off of our boat at 9am but were not leaving Florida until 8pm. We were dreading the whole thing however after spending the day on the beach and inside watching football - we were very happy. The location is fantastic - beach feels private. The hotel was very clean and the service was very good. Highly recommend.
January 2025
Great experience, the staff was friendly and the room was very nice and clean. The pool was closed tho.
January 2025
Room was clean and a perfect alternative to sitting in the airport for 10 hours before the flight! Great shuttle service to MIA. Staff very accommodating to hold luggage before check-in.
January 2025
The communication from the staff about the included amenities was misleading. Was told while checking in that we were “welcome to enjoy the continental breakfast.” Went to the venue, checked in with hostess who said “you have the choice between continental breakfast and a [deluxe] breakfast.” We each had a small plate of eggs and chicken sausage and then were brought a bill for $33 each. We discussed with the front desk and they apologized for the misleading communication but did not adjust our bill. The day use room smelled gross. A musty, maybe smoky smell. All in all, this hotel was nice but I would not return nor would I recommend others using this hotel for their stay.
January 2025
The hotel room was clean, service was great, and the shuttle from LAX to the hotel and back was timely and made my layover much more relaxed.
I strongly recommend the hotel and your website.
January 2025
Over-all it's good and the staffs are polite, but the door of the room is hard to open and close
January 2025
Clean and comfortable room. Good shuttle service to and from the airport. Perfect for a long layover.
January 2025
Room was not very clean. But the rest was good.
January 2025
Very conveniently located, about a mile from LAX. Room was large, comfortable, and clean with two queen sized beds. Perfect for our long layover. Shuttle to airport was an added bonus.
January 2025
This hotel was beautiful. Rooms are huge- we had 2 king beds. The bathroom is fantastic with lovely amenities. The room was dark and cold- exactly what we needed after a long flight. The shuttle was so convenient with lots of regular times. The coffee shop in the lobby was perfect! Thoroughly recommend.
January 2025
Really good. I had a good nap during the day. Will be back soon.
January 2025
It was what I was really looking for
January 2025
Very Curteous staff. Well Accomodated. Perfect stay for a short layover.
January 2025
It was a really great stay despite only staying for a few hours to rest. Food was pretty good too!
January 2025
This hotel was the best part about my forced Dallas stay, due to flight cancelations. Everyone was kind, friendly, and the hotel was exactly what I needed after booking an emergency motel and being stuck in Texas for two days. Scott is a gem. The room was remarkable - comfortable, roomy, with a lovely bathroom with soaking tub and rainshower, and the most comfortable bed. This place turned a miserable situation into a lovely rest experience.
January 2025
Everything is good. But When I am checking in I have to give the details of my guest everytime. I want this details to be systemed and not to request to send everytime. Other than that they have provided smoking room. They don't have bath robes. Only towels. And the room use slippers. But from Hotels booking everything is as expected.
January 2025
This was perfect in every way. The room was comfortable and quiet for a quick nap. The shower was clean and hot to freshen up. And the location was convenient to the BART (about a 25 minute walk) so we could have a few hours in SFO for fun. The staff were some of the kindest I have encountered in all my travels.
January 2025
This hotel was excellent. The room fulfilled all needs and staff were helpful.
January 2025
Excellent service. Staff was very helpful
January 2025
Room was clean and tidy. Cold day out but warm inside. Got some well deserved R&R
January 2025
Manager was very helpful and friendly and the room was clean and well organized.
January 2025
Parking is tricky however everything after that was perfect
January 2025
The room was very dated and dark and the AC was freezing.
January 2025
Clean room and great service while checking in
January 2025
Pretty good accommodations. Staff was friendly, and there was a gym.
January 2025
Efficient booking, Great hotel room Travel was made substantially better because of HotelsByDay
January 2025
Front desk called my room and told me I had to check out by 12pm. When I explained that I have the room from 9am-5pm they sounded confused and questioned me about what I was talking about. Then, 1/2 hour later, room service knocked on my door and told me I needed to check out. Basically confusion. I ended up checking out at 3:30 instead of 5pm.
January 2025
Welcoming staff.. Clean and comfortable room. Easily booked. Rate wasn't the best, but my rating is on the place itself.
